Erlanger, KY (April 22, 2020) ― Today, the U.S. Department of Transportation released its average airfare ranking report for fourth quarter of 2019. The Cincinnati/Northern Kentucky International Airport (CVG) was shown to have the lowest airfares in the Tri-state region.Among the top 100 U.S. domestic airports, CVG ranked #75 with an average fare of $336. CVG was the only airport in the region to report average airfare below the national average of $357.  Regional comparisons: CVG ranked #75 – average fare $336 Columbus (CMH) ranked #55 – average fare $361 Indianapolis (IND) ranked #52 – average fare $363 Louisville (SDF) ranked #37 – average fare $379 Dayton (DAY) ranked #5 – average fare $440CVG’s average airfare for this quarter of 2019 decreased by two (2) percent compared to the fourth quarter of 2018. In 2019, CVG served more than 9.1 million passengers.“CVG’s latest airfare ranking reflects this community’s support of airline options and low fares,” said Candace McGraw, CEO of CVG. “When passengers are ready to fly again, CVG and our airline partners will be here ready to serve. Our mix of carriers and low airfares have put the airport in a strong position to weather the current uncertainty.”\# # #

NEW YORK, April 7, 2020 - _Air Cargo World_ has announced the winners of the 2020 Air Cargo Excellence (ACE) Awards this morning live via [Twitter](https://twitter.com/ACWmagazine). Korean Air was named the top cargo airline in the world for 2020, while Cincinnati/Northern Kentucky International Airport is the top cargo airport. The annual awards are based on the Air Cargo Excellence Survey, which surveys more than 1,700 market participants to determine the top cargo carriers and airports in the world. The awards, established in 2005 by [_Air Cargo World_](http://www.aircargoworld.com/)_,_ are presented annually to the airlines and airports achieving the highest scores in the survey based on several performance factors. Among the other 2020 winners receiving certificates of merit were Cathay Pacific Airways, Dallas Fort Worth, Dubai International, Southwest Airlines, Singapore Airlines, and more (see the full list of winners below).“We are pleased to congratulate Korean Air, CVG and all the 2020 award winners,” said JJ Hornblass, Publisher of _Air Cargo World._ “We present these awards to foster excellence in the industry, and we applaud Korean Air and CVG for setting a high bar for air cargo.”Among air carriers, Diamond, Platinum and Gold status are awarded to the top performers — based on a composite score of Customer Service, Performance and Value — in each of two tonnage categories.Among airports, Diamond, Platinum and Gold status was awarded to the top three performers — based on a composite score of Performance, Value and Facilities — in each of three tonnage categories.Airport winners included:1 million or more tonnes category: Cincinatti/Northern Kentucky, CVG, Diamond Award Memphis, MEM, Platinum Award Dubai International, DXB, Gold Award400,000 to 999,999 tonnes category: Dallas Fort Worth, DFW, Diamond Award Luxembourg, LUX, Platinum Award  Houston International, IAH, Gold AwardUp to 399,999 tonnes category: Quito, UIO, Diamond Award  Indianapolis, IND, Platinum Award  Viracopos, VCP, Gold Award  Air Carrier winners included:1 million or more tonnes category: Korean Air, Diamond Award  Cathay Pacific Airways, Platinum Award Singapore Airlines, Gold AwardUp to 999,999 tonnes air carrier category: Southwest Airlines, Diamond Award Cargolux Airlines, Platinum Award Air Canada, Gold AwardSpecialty Cargo winners included: Air Carrier: Cathay Pacific Airways Airport: Memphis, MEMOur Specialty Cargo award is presented to the highest-scoring air carrier and airport for capabilities in shipping perishables, dangerous goods, pharma, animals and oddly shaped cargo.“As air cargo’s largest-circulation magazine, _Air Cargo World_ is uniquely able to successfully survey the industry to determines it top participants,” Hornblass said. “Today’s coronavirus crisis shows the unique value and importance of global air cargo. The ACE Awards underscore the best of this crucial industry – it is their excellence that makes air cargo soar.”See a full list of winners at [www.aircargoworld.com/air-cargo-excellence/](http://www.aircargoworld.com/air-cargo-excellence/).  About Air Cargo World _Air Cargo World_, published in the United States, is the leading air logistics magazine for shippers and others involved with the worldwide transport and delivery of perishables and manufactured goods. Its readership consists of logistics professionals, airline and airport executives, freight forwarders, importers, exporters, and others who manage or purchase transportation products and services within the airfreight supply chain. _Air Cargo World_ is a publication of Royal Media, which also publishes _Cargo Facts_. Visit _Air Cargo World_ online at [www.aircargoworld.com](http://www.aircargoworld.com/). For questions or commentary on the findings of this report, please contact Caryn Livingston at [clivingston@royalmedia.com](mailto:clivingston@royalmedia.com).

Erlanger, KY (April 6, 2020) ― The Cincinnati/Northern Kentucky International Airport (CVG) and Avidbots, a company that brings robots to everyday life to expand human potential, today announced that CVG has become the first U.S. airport to use the Avidbots Neo floor-scrubbing robot. At CVG, the Neo robot has been deployed to autonomously clean floors throughout the Terminal on a continuous basis to ensure a high-quality, healthy experience for travelers.“CVG is one of the world’s most innovative airports, deploying the latest technologies to deliver the very best passenger experience, so we aren’t surprised they are the first airport in the U.S. to deploy the Avidbots Neo floor-scrubbing robot,” said Faizan Sheikh, CEO and co-founder of Avidbots. “Neo works 24x7 to keep CVG’s facilities spic and span, ensuring a safe and healthy environment for airport visitors, passengers and staff.”Avidbots Neo is the only fully autonomous floor-scrubbing robot on the market. Neo uses advanced AI, cameras and 3D sensors to adapt to its environment and automatically update its route on the fly to avoid obstacles. Neo operates safely and effectively, avoiding people, suitcases, furniture, displays and other items. Most other floor cleaning robots must be pre-programmed to follow a set route, making it difficult for them to operate in dynamic environments such as airports.CVG Airport is a leader in deploying innovations that advance the airport industry globally. During a pilot program with Avidbots Neo that began in November 2019, an average of 200,000 square feet of flooring were cleaned per week. Neo can operate six hours on a single charge, so the floor-scrubbing robot also assists in ensuring routine coverage of highly trafficked areas.“At CVG, we aim to embrace what’s next in all that we do,” said Candace McGraw, CEO of CVG Airport. “Introducing new technologies to elevate the passenger experience is critical to our business. In the challenging and uncertain times we find ourselves, making sure our facilities are safe and clean is our top priority, so Neo has been a great asset to our team to ensure a high standard of cleanliness is met.”CVG is the first U.S. airport to roll out Avidbots Neo, but the robot is already used in many airports worldwide, including Paris Charles de Gaulle, Singapore Changi, Tokyo Narita, Tokyo Haneda, Osaka Kansai, Montréal-Pierre Elliott Trudeau International and Ben Gurion. Because Neo operates autonomously and delivers a consistently high-quality clean, airports are adopting the robot at a rapid rate. In addition, Neo has helped supplement critical maintenance and housekeeping staff, especially at a time when keeping facilities clean has never been more important.\# # #About CVG AirportCVG has been serving commercial passengers since 1947. In 2019, more than 9.1 million passengers were served. The airport has more nonstop destinations than any airport in the Tri-State region (Kentucky, Ohio, Indiana), including direct international service to Paris, Toronto, Cabo San Lucas, Cancun, Montego Bay, and Punta Cana. As the 8th largest cargo airport in North America, CVG is home to Amazon Air and DHL’s global super hub. The airport is recognized globally as a leader in innovation, deploying solutions that advance the industry in four key areas: clean, connect, secure, and transport. CVG is the only airport in the country to receive Safety Act Designation and Certification from the Department of Homeland Security (DHS), giving the airport the highest level of protections under the Act. CVGairport.com is your award-winning, travel-planning resource with flight status, security wait times, and parking availability.About AvidbotsAvidbots designs and manufactures autonomous connected robots to expand human potential. Its first product is Neo, a robotic floor scrubber widely deployed in airports, warehouses, manufacturing sites, malls, universities and other commercial spaces worldwide. With a rapidly expanding customer base in over 15 countries, Avidbots is a global leader in collaborative service robots. Founded in 2014 by robotics engineers from the University of Waterloo and headquartered in Kitchener, Ontario, Avidbots is backed by top global venture capital firms, including True Ventures, Next47, GGV Capital, BDC, Felicis Ventures, Real Ventures, and Golden Ventures. For more information, visit Avidbots.com.

The Wall Street Journal / Christopher Mins / April 4, 2020_CVG Airport was featured in The Wall Street Journal as the first US airport to deploy [Avidbots](https://www.avidbots.com/commercial-floor-scrubber/commercial-floor-cleaning-robot/) Neo floor-scrubbing robots, autonomously disinfecting terminals during the pandemic_All over the world, hundreds of engineers, scientists and software developers are at work building a robotic army with a bold mission: to help prevent the spread of coronavirus.There are robots bedecked with lamps that bathe surfaces in invisible radiation, robots with enough autonomy to safely coexist with humans while sanitizing floors 24/7, robots that can scan for fevers and enforce mask-wearing, even robots that spew antimicrobial gas in outdoor spaces. (That approach, scientists say, is probably futile.)[TO READ THE FULL STORY](https://www.wsj.com/articles/reporting-for-coronavirus-duty-robots-that-go-where-humans-fear-to-tread-11585972801) (subscription-based)

Local 12 News / April 6, 2020ERLANGER. Ky. (WKRC) - The Cincinnati/Northern Kentucky International Airport (CVG) announced Monday that it will be using floor-scrubbing robots to autonomously clean the airport, 24/7.According to CVG, it will be the first US airport to use the Avidbots Neo floor-scrubbing robot.“At CVG, we aim to embrace what’s next in all that we do,” said Candace McGraw, CEO of CVG Airport. “Introducing new technologies to elevate the passenger experience is critical to our business. In the challenging and uncertain times we find ourselves, making sure our facilities are safe and clean is our top priority, so Neo has been a great asset to our team to ensure a high standard of cleanliness is met.”Avidbots Neo is the only fully autonomous floor-scrubbing robot on the market. Most other floor cleaning robots need to be pre-programmed to follow a set route; but Avidbots Neo uses advanced AI, cameras, and 3D sensors to respond and adapt to its environment.“CVG is one of the world’s most innovative airports, deploying the latest technologies to deliver the very best passenger experience, so we aren’t surprised they are the first airport in the U.S. to deploy the Avidbots Neo floor-scrubbing robot,” said Faizan Sheikh, CEO and co-founder of Avidbots. “Neo works 24/7 to keep CVG’s facilities spic and span, ensuring a safe and healthy environment for airport visitors, passengers and staff.”[FULL STORY HERE](https://local12.com/news/local/cvg-begins-using-floor-scrubbing-robot-to-sanitize-airport-247)

Cincinnati Business Courier / Chris Wetterich / March 25, 2020 Planes leaving [Cincinnati/Northern Kentucky International Airport](https://www.bizjournals.com/profile/company/org_xx_034a178aab7111e88b7612c1e58b58b2) are on average between 10% and 15% full, according to CVG CEO [Candace McGraw](https://www.bizjournals.com/cincinnati/search/results?q=Candace%20McGraw), a sign of the devastating toll the coronavirus disease 2018 is taking on the airline industry.“There aren’t many passengers on the aircrafts,” McGraw said in an interview.That has resulted in CVG closing some food and beverage offerings in the terminal, while maintaining enough that passengers can get something to drink or eat as well as basic necessities from the shops.“There’s no sense keeping a business if there are no customers,” McGraw said.Passengers can view the latest food and service options and [information here](https://www.cvgairport.com/flight/tips/flyhealthy). The food court remains open but more space has been added between tables so that passengers can maintain social distancing.CVG also has closed some bathrooms while adding extra cleaning procedures to the ones that remain open.While Delta’s nonstop flight to Paris has been suspended as well as any flight to Mexico or Canada, CVG did not have any details of any other nonstop destinations that may have been paused during the crisis.However, a search of Delta’s website indicated that nonstop flights from CVG to Hartford, Conn., will end on April 2 and are scheduled to resume on May 3.The airport’s robust cargo business is a different side of the story. DHL added six flights over the weekend, McGraw said. On average, the international shipping giant that has its North American superhub at CVG, has 50 to 55 flights per night. Amazon also continues to operate its operations.[FULL STORY HERE (subscription-based)](https://www.bizjournals.com/cincinnati/news/2020/03/25/cvg-ceo-details-how-much-passenger-traffic-has.html)

Loyalty360.com/March 19, 2020The airline industry has been in limbo these past few weeks, and undoubtedly taking a financial hit with each passing day. As customers all over the world have resultingly stopped flying in efforts to social distance and avoid interacting with the general public. But on the more positive side, something that all airlines & airports across the world strive to maintain, is their practice of ensuring a great customer experience and satisfaction. ASQ (Airport Service Quality) has [awarded Cincinnati/Northern Kentucky International Airport (CVG) the prestigious recognition](https://www.nkytribune.com/2020/03/cvg-recognized-with-top-award-for-superior-customer-experience-by-airports-council-international/) in maintaining great customer experience across 34 key performances.[STORY HERE](https://www.loyalty360.org/content-gallery/daily-news/loyalty360-reads-march-19-best-buy-takes-advantage)

WXIX-Fox 19 / March 19, 2020CINCINNATI (FOX19) - The Cincinnati/Northern Kentucky International Airport (CVG) said on Thursday that they remain open and operational.Airport officials said they are taking extra precautions to help protect travelers from coronavirus.To help prevent the spread of the coronavirus, CVG said it is taking the following steps at all airports: Airport housekeeping regularly and thoroughly cleans all facilities Regular deep cleaning for facilities and assets Designated stations around terminals provide employees and passengers with hand sanitizer and sanitary wipes Reducing the number of restrooms and gate areas that remain open USO Lounges and CVG Career Center are closed Restaurants and bars at CVG have closed seating areas - concessions that remain open are offering takeaway and carry-out optionTravelers are encouraged to contact their airlines directly for flight status, changes, and other details.[FULL STORY HERE](https://www.fox19.com/2020/03/19/cvg-remains-open-takes-precautions-amid-pandemic/)

WCPO-TV 9 / Lisa Smith & WCPO Staff / March 19 2020HEBRON, Ky. — The baggage carousels were noticeably empty Thursday afternoon at Cincinnati-Northern Kentucky International Airport. So were the flights.The coronavirus pandemic, which prompted government officials at all levels to warn people away from air travel even before businesses and schools began to close, has driven passenger numbers down by over 50%, according to the Transportation Security Aministration.“Reports from passengers that planes are 20-30% full,” CVG spokesman Seth Cutter said. “So some of those national trends are playing out here at CVG.”It’s a sharp decline for an airport that [saw a record 9 million passengers in 2019 and hoped for 9.4 million in 2021.](https://www.wcpo.com/news/transportation-development/move-up-cincinnati/lower-fares-resulting-in-more-local-passengers-for-cvg)Now, Cutter said, CVG is focusing on ensuring the airport is sanitary by consolidating the number of open gates and restrooms, sanitizing high-touch surfaces constantly and closing some of its restaurants to comply with government guidance.Some non-essential workers have also begun to work from home to minimize person-to-person contact.Cutter encouraged would-be passengers to monitor their own health closely and cancel or reschedule flights if they begin to feel sick.“If someone feels sick, do not fly,” he said. “We ask that folks stay home. Work with your airlines. These airlines are responding in real time. Many are waiving change fees for the foreseeable future as the situation unfolds.”[FULL STORY HERE](https://www.wcpo.com/news/coronavirus/flights-out-of-cvg-are-only-30-full-spokesman-says)